Manufacturer: Waste Pro Category: Waste Collection Clear all filters (10 of 10 reviews match)
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I use Waste Pro for my primary residence because of area I am in. I read a lot of reviews and I did have an incident were it took a few weeks for them to pick up some curb side trash, but after that it has been pretty good. I used to call for days and wouldn't get through, but I called recently it took a few minutes of holding but I got through, The female I talked to was very polite and helpful. She put in the order to remove my waste that day...
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Can't understand why trash is not picked up on scheduled day, and picked up days later or sometimes not at all this ia an ongoing problem
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Anonymous

Anonymous Waste pro in cape coral Fl. This is what you get for your taxes in cape coral. They pick up your trash with the truck and keep driving with your trash bin still on the the tru...

I put out some cut up cactus in nice small pieces in a nice little stack!They wouldn't pick it up! They had always picked it up before. Now they say "Oh, it has thorns! I will have to dispose of it myself!" Well, la-di-dah! The little boys in the truck can't pick up anything with thorns!!!! I guess pretty soon they will be coming by in suits and white gloves! This is just ridiculous! I even offered to throw it in to the back of the truck myself!...
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Waste Pro Residential Waste Collection Review

#944939
1.0
Delivered 4 days late and have now waited 3 weeks for dumpster pickup. They lie to me on the phone every day. Would NEVER use them again. Worst customer service ever
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Waste Pro Residential Waste Collection Review

#913426
Waste were frequently does not pick up Horticultural waste even when packaged according to their instructions. We never had this trouble with Waste Management I hope City of Cape Coral will continue to seek other vendors
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They come in at 5:00 to 5:30 AM to my apartments, 30 West Bradenton, FL, and SLAM the two dumpsters multiple times. I have complained time and time again to these people, even to the BBB, about the reckless way their drivers handle the dumpsters, and the RIDICULOUS time they come into a residential area. If this is the first stop of the day, it can be changed to the last. A little common scene can fix a lot of problems with the company. I am...
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Anonymous

Anonymous Ya right. Good luck with the news. Someone has to be first ***

1.0
I didn't like
  • Slamming dumpsters at 5 am
#933103
Waste Pro has to be the absolute worst trash/waste removal firm in the US. At least in Jacksonville, FL they are, as they do not return phone calls, emails, do not show up for our "once a week trash service" & when they do, there are lots of small children running around the parking lot which is a serious hazard. They missed service for numerous weeks & when we asked for credit on our monthly invoice, "no credit". They're customer service is...
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Anonymous

Anonymous They are the worst here in Coral Springs, they skip every possible instance they can, and there service is terrible....they miss a day for weather, holiday, but unlike Waste M...

First, check Yelp and search Waste Pro Cape CorL. You will see my first bad experience with them. Second occasion, I called on a Thursday to have a compact refrig picked up at my house. Called the Cape Coral office and spoke to Leslie. She said it will be picked up in the next 3 business days....Friday, Saturday or Monday. I called a supervisor on Tuesday and received the oh I'm so sorry sir, I will correct that and it will be picked up today....
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Anonymous

Anonymous You should try working there. It's worse

1.0
I liked
  • Did not like
#862355
I called again. She said she'd notify the Supervisor. 3 weeks later, it was still not picked up. I called and spoke with the Supervisor, Deb who said they were using an auxiliary service to help Waste Pro since WastePro can't keep up with the work. She said it would be picked up by Monday, 4/18. It is now 4/21. Deb is on vacation and the pile is still there, 6 phone calls and 3 promises later. It's become a fire hazard. And this company gets...
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Anonymous

Anonymous Same story here in St. Lucie county Fl. Tree limbs out on curb according to the instructions for pickup, Called for clam shell due to amount and have been waiting on promises ...

Anonymous

Anonymous How were you able to speak with a supervisor? I get passed around via email.

If you want your garbage can not emptied all of the way or stuff on the ground, use Waste Pro. If you want garbage can tops left opened so the rain can get in, use Waste Pro. If you want to have to pick-up a large trash can from the ground, use Waste Pro. In other words, find another company for your sanitation needs. If your city is looking a new sanitation company they would contact each and every city Waste Pro does business with and...
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