Waste Pro Residential Waste Collection Reviews

1.3
(5 reviews)
Value for money
Product or Service Quality
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Can't understand why trash is not picked up on scheduled day, and picked up days later or sometimes not at all this ia an ongoing problem
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I put out some cut up cactus in nice small pieces in a nice little stack!They wouldn't pick it up! They had always picked it up before. Now they say "Oh, it has thorns! I will have to dispose of it myself!" Well, la-di-dah! The little boys in the truck can't pick up anything with thorns!!!! I guess pretty soon they will be coming by in suits and white gloves! This is just ridiculous! I even offered to throw it in to the back of the truck myself!...
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They come in at 5:00 to 5:30 AM to my apartments, 30 West Bradenton, FL, and SLAM the two dumpsters multiple times. I have complained time and time again to these people, even to the BBB, about the reckless way their drivers handle the dumpsters, and the RIDICULOUS time they come into a residential area. If this is the first stop of the day, it can be changed to the last. A little common scene can fix a lot of problems with the company. I am...
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1.0
I didn't like
  • Slamming dumpsters at 5 am
#933103
Waste Pro has to be the absolute worst trash/waste removal firm in the US. At least in Jacksonville, FL they are, as they do not return phone calls, emails, do not show up for our "once a week trash service" & when they do, there are lots of small children running around the parking lot which is a serious hazard. They missed service for numerous weeks & when we asked for credit on our monthly invoice, "no credit". They're customer service is...
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First, check Yelp and search Waste Pro Cape CorL. You will see my first bad experience with them. Second occasion, I called on a Thursday to have a compact refrig picked up at my house. Called the Cape Coral office and spoke to Leslie. She said it will be picked up in the next 3 business days....Friday, Saturday or Monday. I called a supervisor on Tuesday and received the oh I'm so sorry sir, I will correct that and it will be picked up today....
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1.0
I liked
  • Did not like
#862355
I called again. She said she'd notify the Supervisor. 3 weeks later, it was still not picked up. I called and spoke with the Supervisor, Deb who said they were using an auxiliary service to help Waste Pro since WastePro can't keep up with the work. She said it would be picked up by Monday, 4/18. It is now 4/21. Deb is on vacation and the pile is still there, 6 phone calls and 3 promises later. It's become a fire hazard. And this company gets...
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If you want your garbage can not emptied all of the way or stuff on the ground, use Waste Pro. If you want garbage can tops left opened so the rain can get in, use Waste Pro. If you want to have to pick-up a large trash can from the ground, use Waste Pro. In other words, find another company for your sanitation needs. If your city is looking a new sanitation company they would contact each and every city Waste Pro does business with and...
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Waste Pro Residential Waste Collection Review

#944939
1.0
Delivered 4 days late and have now waited 3 weeks for dumpster pickup. They lie to me on the phone every day. Would NEVER use them again. Worst customer service ever
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Waste Pro Residential Waste Collection Review

#913426
Waste were frequently does not pick up Horticultural waste even when packaged according to their instructions. We never had this trouble with Waste Management I hope City of Cape Coral will continue to seek other vendors
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